Cookie and Storage Policy

Last updated: 25 September 2026

1. How cookies work

Cookies are small pieces of data stored by a browser. Similar technologies, including local browser storage, can also remember settings or keep site features working between pages.

2. Cookies set by us and by other providers

Some storage can be set by BetExpress while other storage may be set by services used for analytics, security, support or payments. Third-party storage should be documented when those services are enabled.

3. Temporary and longer-term cookies

Session cookies normally expire when the browser session ends. Persistent cookies remain for a defined period or until they are deleted.

4. Technologies required for the site to operate

Necessary storage can be used for age confirmation, cookie choices, Bet Slip state, security controls and other essential functions.

5. Preference and personalisation technologies

Preference storage can remember choices such as privacy settings and selected interface options where these features are available.

6. Performance measurement and analytics

Analytics technologies can measure page use and feature engagement. Optional analytics should follow the preference selected through Cookie settings.

7. Security checks and fraud protection

Security technologies can help identify unusual activity, protect sessions and reduce automated abuse or unauthorised access.

8. Advertising, attribution and measurement

Marketing or attribution technologies should be used only where permitted and consistent with the user’s selected privacy preferences.

9. Browser storage and Bet Slip information

Bet Slip selections can be retained in local browser storage so they remain available while you move between pages on the same device.

10. Managing cookie categories

Use Cookie settings in the footer to review optional analytics and marketing categories. Necessary storage remains active for core functions.

11. Controls available in your browser

Browsers can block or delete cookies and site data. Disabling necessary storage can affect features that rely on saved settings.

12. Settings on mobile devices

Mobile browsers and operating systems may provide additional privacy, tracking and storage controls.

13. Global privacy signals and Do Not Track

Browser privacy signals should be handled in accordance with the technical capabilities of the site and applicable privacy requirements.

14. Information produced by cookie technologies

Cookie-related data can include identifiers, timestamps, device information, referral details, page activity and selected settings.

15. Storage periods

Different categories can have different expiry periods. Storage should not be kept longer than required for its stated purpose.

16. Changes to technology suppliers

If analytics, payment, support or security providers change, this policy should be updated to reflect material changes to cookie or storage use.

17. Further privacy information

The Privacy Policy provides broader information about personal data, disclosure, retention and privacy rights.

18. Updates to this policy

The revision date should be updated when cookie categories, purposes or relevant service providers materially change.

19. Cookie-related enquiries

Use the Contact page for questions about cookie settings, browser storage or privacy choices.

20. Typical categories used by the website

• Strictly necessary technologies for login state, security, age confirmation and privacy choices.
• Preference technologies used to remember interface or account settings.
• Analytics technologies used to understand aggregate site use where consent or another lawful basis permits.
• Advertising or attribution technologies only where they are enabled and permitted by the selected privacy settings.

21. Local storage and session storage

Browser storage can retain larger or more structured values than a traditional cookie. BetExpress may use local or session storage for interface state, privacy settings, Bet Slip selections and other functions that need to persist across navigation.

Clearing site data in the browser can remove these saved settings and may require you to repeat age, privacy or interface choices the next time you visit.

22. Consent records and preference changes

Where optional technologies rely on consent, the site may retain a record of the preference selected and the time it was recorded. Changing a preference should apply to future use of the relevant optional category.

Previously collected information may still need to be retained where there is another lawful reason to keep it, but it should not continue to be used for a purpose that depends on withdrawn consent.

23. Third-party services

Some website functions can rely on external providers such as payment, identity, analytics, support or fraud-prevention services. Those providers may set or read browser technologies when their features are active.

The list of enabled providers should be reviewed whenever the website technology stack changes so this policy remains accurate.

24. Retention and expiry

Session technologies normally end when the browser session closes, while persistent technologies can remain until their stated expiry date or until the user removes them. The appropriate period depends on the purpose of the technology.

Necessary security records may have different retention periods from optional analytics or preference data because they support account integrity, fraud prevention and legal obligations.

25. How to reset your choices

Use Cookie settings in the footer to reopen the preference controls. You can also remove site data through your browser settings, although doing so may clear saved Bet Slip information and other necessary local preferences.

If the preference interface does not behave as expected, contact support with the browser and device type so the issue can be investigated without requesting unnecessary personal information.